FAQ
Have questions about testing, results, or where you can find additional support? You’re not alone, we’re here to help you get your questions answered.
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About HIV
HIV, the human immunodeficiency virus, damages specific blood cells which are crucial to helping the body fight diseases. Dig deeper in your knowledge here.
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Own your health, own your status, own your options.
With HIV Self-Test you are in control of knowing your HIV status.
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Have questions about HIV self-testing or your test results?
We’re here to help—7 days a week, 365 days a year, from 8:00 AM to 8:00 PM EST.
Contact us by email at support@quickhivcheck.com.
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For comprehensive guidance on testing instructions and interpreting HIV Self-Test results, refer to the directions provided with your self-test kit. Post-exposure detection of HIV may take up to three months, known as the window period, in which antibodies to the virus are developed. Testing during the window period may produce a negative result. With a positive test result, or if the results are inconclusive, seek additional testing in a medical setting.
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